Black Swan Hotel - Helmsley

Market Place Helmsley , Helmsley, United Kingdom  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Black Swan Hotel - Helmsley

 Free Wi-Fi

Free Wi-Fi in rooms

 Free parking
 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge area

 Meeting facilities

Meeting/Banquet facilities

 No Smoking

Non-smoking rooms

Overview

The 3-star Black Swan Hotel is set just 4.5 km from The Web Adventure Park, Nunnington Hall and Rievaulx Abbey. The stylish hotel is a good example of antique architecture in Helmsley.

Black Swan Hotel is 10 minutes' walk from the center of Helmsley. The property is 19 km away from the Pickering, within a 15-minute drive.

Black Swan Hotel can be reached in 40 minutes by car from Durham Tees Valley airport.

Rooms

Black Swan Hotel offers modern guestrooms with a traditional interior as well as a wonderful view of the garden. Guests can make use of en suite bathrooms with a hairdryer, a bathtub and a shower.

Eat & Drink

A broad variety of local dishes is served at the award-winning restaurant. Black swan and The Old Police Station Cafe are situated in a market area, about 50 meters from the venue.

A continental breakfast is served at the price of GBP 15 per person per night.  The hotel offers a full english breakfast at the price of GBP 15 per person per night.  You can start your day with a buffet breakfast, which costs GBP 15 per person per night. 

Services

Black Swan Hotel offers a photocopier and a meeting room to satisfy the needs of business guests.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   45.

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Facilities

General

  • Free Wi-Fi
  • Free parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Service dogs allowed
  • Coffee shop
  • Luggage storage
  • No elevators

Services

  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Laundry
  • Wedding services
  • Newspaper service

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge area

Meeting facilities

  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Garden area

Room view

  • Garden view

Room facilities

  • Free Wi-Fi in rooms
  • Tea and coffee facilities
  • Bottled water
  • Sitting area
  • Dressing area
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 15 may stay at the price of GBP 25 per person per night in an extra bed. 
  • All children under the age of 4 may stay for free in an extra bed. 
  • All children under the age of 4 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 2. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Black Swan Hotel - Helmsley Helmsley location
Show big map »

Hotel Address:

Market Place Helmsley , Helmsley, United Kingdom

Get directions
City Center
  • Helmsley
    100 m
Airports
Restaurants
  • black swan (cuisine: Contemporary, European)
    20 m
  • Feathers Hotel (cuisine: English)
    60 m
Parks
  • Helmsley Walled Garden
    260 m
  • Helmsley Castle and Garden
    390 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    45

Hotel Awards

UKHOTEL AWARDSRecommendedHelmsleyBlack Swan

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Black Swan photos Exterior Hotel information
Classic Double Room
Bed type: Double bed
Size: 24 m²
Check Prices
  • Shower
— Less information+ More information
Room facilities
    Black Swan photos Exterior Hotel information
    Superior Double Room
    Bed type: Double bed
    Size: 42 m²
    Check Prices
    • Shower
    — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Black Swan Hotel - Helmsley Helmsley location
      Show big map »

      Hotel Address:

      Market Place Helmsley , Helmsley, United Kingdom

      Get directions
      City Center
      • Helmsley
        100 m
      Airports
      Restaurants
      • black swan (cuisine: Contemporary, European)
        20 m
      • Feathers Hotel (cuisine: English)
        60 m
      Parks
      • Helmsley Walled Garden
        260 m
      • Helmsley Castle and Garden
        390 m
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Number of rooms:
        45

      Hotel Awards

      UKHOTEL AWARDSRecommendedHelmsleyBlack Swan

      According to guest reviews, the hotel has been rated as
      Best 3 Star Hotels in United Kingdom

      Use Badge

      Black Swan Location

      Legend
      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

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      What's nearby

      Tourist attractions

      • W Sissons - 100 m

      Popular areas

      • City Center - 100 m

      Local attractions

      • Nunnington Hall - 7.3 km
        Nunnington, York
      • Yorkshire Lavender - 14.2 km
        Terrington, York
      • Sutton Park - 19.3 km
        Sutton on the Forest, York
      • Crypt of Lastingham Church - 13.4 km
        LastinghamEngland
      • Castle Howard - 17.2 km
        York Y060 7DAEngland

      Near the hotel

      • Helmsley Walled Garden - 260 m
        Cleveland Way, Helmsley
      • Duncombe Park - 1.2 km
        Estate Office, Helmsley
      • Helmsley Castle and Garden - 390 m
        Helmsley YO62 5ABEngland

      Restaurants nearby

      • black swan - 20 m

        69% likes this, based on 113 reviews
        Cuisine: Contemporary, European
        Price Range: GBP 1 - GBP 41

      • The Old Police Station Cafe - 50 m

        Address: 17 Market Place

        Cuisine: British

      • Scotts of Helmsley - 100 m

        Address: 6 Bridge Street
        Phone: 01439772465

        84% likes this, based on 117 reviews
        Price Range: GBP 4 - GBP 19

      • Feathers Hotel - 60 m

        Address: Market Place
        Phone: + 44 (0)1439 770275

        75% likes this, based on 115 reviews
        Cuisine: English

      • Helmsley Spice - 70 m

        Address: 1 Bridge Street
        Phone: 01439771777

        77% likes this, based on 78 reviews
        Cuisine: Indian
        Price Range: GBP 1 - GBP 11

      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Number of rooms:
        45

      Hotel Awards

      UKHOTEL AWARDSRecommendedHelmsleyBlack Swan

      According to guest reviews, the hotel has been rated as
      Best 3 Star Hotels in United Kingdom

      Use Badge

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      Cities nearby

      Black Swan Reviews

      Guest reviews are submitted by our customers after their stay at Black Swan

      Average guest rating

      7.6out of 10
      Fabulous
      Based on 123 reviews

      Guest reviews

      • Older travelers
        10.0

        diner was not up to a very standard . we will go again but not for diner

      • Couple
        5.8

        The hotel is set in a lovely position in the town, with a very pleasant reception area with good tea room adjoining. We enjoyed a 3 course evening meal in the restaurant which was fantastic and the restaurant staff were very attentive. Nice garden area and good breakfast.

        The room we were given was very dated, it was small and the bed was uncomfortable. We stayed on a Sunday evening and the hotel was reasonably quiet, however, we were given a room miles from reception and upon departure I noticed rooms of the same size on the same corridor were a lot nicer with flat screen televisions! I couldnt help but think we had been given a basic room as a result of booking an 'offer' online...maybe i'm wrong?

      • Older travelers
        8.2

        The friendly, competent and helpful staff- good to see Jean is still there!

        The time between courses at dinner was slightly overlong.

      • Group of friends
        7.8

        Relaxing and cosy. Beautiful curtains and armchairs. Very clean bedrooms with lots of lamps to make the room welcoming. Soft duvets. Wonderful restaurant with helpful staff and very tasty food.

        They did allow pets and not everyone likes the idea of pets being in the bedrooms. We heard a dog barking along the corridor from us.

      • Older travelers
        8.8

        Restaurant

        Getting woken up at 09.00 by maid service knocking at door

      • Single
        7.8

        the friendliness of the staff and the restful atmosphere

        on one day my breakfast tray was still on the floor outside my room at teatime

      • Older travelers
        8.4

        Nice garden pleasant room comfortable bed friendly staff.

        Did not like, and all other residents we spoke to, agreed with us, the long wait in the dining room in the evening. It was always at least 2 hrs. Sometimes longer.

      • Single
        8.2

        I really liked the room I was given. It was very clean and tidy. It had easy access to the back car park and the hotel garden. It was lovely watching a decent size flat screen tv with excellent reception. There was planty of choice on the breakfast menu. Staff were friendly.

        The only negative was the long trek through the hotel down several sets of stairs to reach the main part of the hotel for breakfast. During the day I tended to use the back door and walk down the side lane which was easier.

      • Older travelers
        9.4

        We had booked dinner bed and breakfast for the weekend of 2nd July 2011. After reading some reviews on the internet I was rather worried at what we would find. I can only give my review and say I would highly recommend this hotel. The staff were very friendly the place was very clean and the food in the restaurant in the evening was the best we have ever eaten. We have been on cruises and eaten at some posh places but none can compare to the meal we had on Saturday night. My husband asked for chips as an extra and the waitress said they do not do chips but would ask the chef. We told her we would be happy with new potatoes. When the meal came we were presented with the best chips in the world. How wonderful was that. How I wish we could go back again as every thing was spot on even down to the maid coming into the room and turning down the bed for the night and tidying up for us. So a big thankyou to all concerned for making our stay one to remember. Jenny

      • Older travelers
        7.0

        The food was truly excellent, each dish a work of art, and delicious.

      • Single
        7.0

        Hotel was lovely staff helpful, however dinner menu confusing and over priced, had we been made aware of the room service menu this would have been preferable.

      • Older travelers
        9.6

        Bedrooms were of the highest quality and very comfortable. Parking was very convenient. Breakfast was very good but modest in size!

        Trek to the bedroom

      • Older travelers
        9.2

        The room was a little jaded,but very comfortable,the staff were great,but the bestof all was the food,superb local produce,cooked with imagination,every bite was an experience,brilliant.

        Nothing to dislike at all

      • Couple
        7.0

        The room and the location being so close to the countryside.

        I thought that the evening meal was brilliantly presented.We paid for bed,breakfast and dinner.What I really resented was being charged £3.50 for about eight new potatoes and £3.50 for a minute dish of vegetables on top of what we had paid.To then also try and charge £4,50 for a cup of coffee ,after dinner, to me was outrageous.If it is an inclusive deal you expect it to be included.Nice hotel but I am left with the thought our business was obtained somewhat dishonestly.

      • Older travelers
        7.8

        Comfortable room with excellent quality bedding

        Quite pricey for what is essentially an average hotel room. We stayed half board, the waiting staff in the bar/restaurant provided a top quality experience but the food proved to be more style than substance. Beautifully presented but tiny portions - the veg stated on the menu was either that small it was practically invisable or made into a puree and used to decorate the plate.

      How to reach hotel

      hotel Black Swan Hotel - Helmsley Helmsley location
      Show big map »

      Hotel Address:

      Market Place Helmsley , Helmsley, United Kingdom

      Get directions
      City Center
      • Helmsley
        100 m
      Airports
      Restaurants
      • black swan (cuisine: Contemporary, European)
        20 m
      • Feathers Hotel (cuisine: English)
        60 m
      Parks
      • Helmsley Walled Garden
        260 m
      • Helmsley Castle and Garden
        390 m
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Number of rooms:
        45

      Hotel Awards

      UKHOTEL AWARDSRecommendedHelmsleyBlack Swan

      According to guest reviews, the hotel has been rated as
      Best 3 Star Hotels in United Kingdom

      Use Badge